Returns & Exchanges

At William Wood, we want you to be completely satisfied with your home decor and furniture selections. If your purchase isn't quite right, we offer a 30-day return window to ensure your space is exactly as you envisioned.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Package with Care

  Carefully repackage your items in their original shipping boxes and protective materials to ensure they arrive back at our warehouse in pristine condition.

• 3.
  Schedule a Collection

  For large furniture items, our specialized courier team will contact you to arrange a convenient pickup time, while smaller accents can be dropped off at any authorized point.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.